Royal Mail Special Delivery
We send all of our live products using Royal Mail's Special Delivery Service
DASH Accredited
As responsible, sustainable and committed bee farmers, we hold full DASH accreditation.
Customer Service
Got a question? Drop us a message or call. We are always happy to help you!
If your question isn't answered here. Please ask us Buzz.
We do our best to keep this page as up to date as it can possibly be. If there any questions that you can't find an answer for using the search function, why not ask Buzz?
Buzz is our beekeeping chatbot who can answer any technical questions (trained by Laurence Edwards) and also help you with any website, order for fulfilment queries. Give it a go. It's surprisingly good!
FAQs
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ORDER ONLINE OR COLLECT FROM US
So good, I came back for more bees! I’m new to beekeeping and bought from Black Mountain honey because the videos and help was superb. My first lot of bees are doing brilliantly. They are really calm, building well, so I bought another lot. I am so happy with both purchases. Thanks so much for making my dip into beekeeping really easy and enjoyable.
Kerry Ballard
Our ordering process is simple
We do our best to make things as simple as possible. From fast checkouts to Apple/Google Pay. We have you covered.
Easy Ordering
Our website is backed by WIX so it's super-fast and secure. We support fast checkouts with Google/Apple Pay to make ordering as simple as possible. We take all major credit/debit cards.
Fast Delivery
We work as hard as the bees to get your orders to you ASAP. Queens/Nucs are sent via Royal Mail’s Special Tracked Next Day Delivery and all other orders are sent via a Tracked 48hr service.
Customer Service
We don’t just deliver your bees and abandon you. We produce a wide range of videos to help you become a better beekeeper. We are always contactable by phone, email or WhatsApp.
Quality Products
Whether you want to buy queen bees or you are looking for nucs for sale, quality is everything to us. We don't cut corners! When you buy from BMH, you get the very best bees money can buy.